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Accessibility Statement

 

This statement was last updated on 28 May 2025.

 

At Willow Tree Childcare, we are committed to ensuring that our website [www.willowtreechildcare.co.uk] is accessible to all users, including individuals with disabilities. We believe in equal access to information and services and are working to ensure our online presence meets current accessibility standards.

 

What Web Accessibility Means

An accessible website enables all visitors, including those with visual, auditory, cognitive, or motor impairments, to navigate, understand, and interact with the site meaningfully and independently. This is achieved through the compatibility of our content with assistive technologies and the implementation of inclusive design principles.

Accessibility Adjustments on This Site

This website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, to Level AA compliance. The following measures have been implemented to ensure accessibility:

 

  • The site language is defined for screen readers.

  • Page structures use logical heading hierarchies (H1, H2, etc.).

  • All images include meaningful alternative (alt) text.

  • Site content can be navigated using keyboard-only access.

  • Colour contrast combinations meet minimum standards to aid visibility.

  • Motion effects are minimised to reduce the risk of triggering sensory responses.

  • Video and audio files are provided with captions or transcripts where applicable.

  • The reading and navigation order is logical and consistent.

 

We regularly audit the site using accessibility tools and manual checks, and continue to improve accessibility as technologies and standards evolve.

Declaration of Partial Compliance

Some pages may contain embedded content from third-party providers (e.g. YouTube, external documents) that may not fully conform to WCAG standards. We declare partial compliance for these elements and are working to address or provide alternative formats where possible.

Accessibility at Our Physical Premises

Willow Tree Childcare’s premises are designed to be inclusive and accessible. Accessibility arrangements include:

  • Step-free access from the entrance is available to all public areas of the nursery.

  • Accessible parking spaces are located near the main entrance.

  • Wide doorways and corridors to accommodate wheelchair users.

  • Accessible toilet facilities with support rails.

  • Visual signage throughout the building.

  • Quiet and low-stimulation spaces are available for children with sensory sensitivities.

 

Don't hesitate to contact us in advance if you require additional support or accommodations during your visit.

Contact Us

If you experience difficulty accessing content on this site or have feedback or suggestions regarding accessibility, we welcome your input.

 

Accessibility Coordinator: Mrs Nadejda Sorokina

Telephone: 020 7856 0325

Email: office@willowtreechildcare.co.uk

Alternatively, you may visit us in person during nursery hours or request communication in an alternative format.

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